Terms of Service
Revision date: May 25, 2015
All services provided by 1TBVPS ("1TBVPS") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless 1TBVPS from any claims resulting from the use of service which damages the subscriber or any other party. Prohibited are sites that promote any illegal activity or present content that may be damaging to 1TBVPS' servers, or any other server on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
Any attempt to undermine or cause harm to a server or customer of 1TBVPS is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be terminated without chance of refund or data retrieval.Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion. All virtual private servers, game servers, sub-networks, distributive hosting sites and dedicated servers of 1TBVPS must adhere to the above policies, with the exception of system resources in respect to dedicated servers.Billing
By the Account Activation Date of each month, 1TBVPS shall either: (1) debit the client's credit card or other form of payment method (when such information has been provided by the client); or (2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to 1TBVPS by no later than the specified payment due date. 1TBVPS shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice on a monthly basis. All payment methods are billed on a monthly basis. It is the client's responsibility to ensure that they pay the invoice on time. If the client does not pay the invoice by or on the due date, the service will be suspended and ultimately terminated.Service Fees
Certain services carry a setup fee charged by 1TBVPS to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to 1TBVPS and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded. If a payment is charged back or disputed via the payment processor, credit card company, the user, or other entity resulting in the funds being unavailable to 1TBVPS, the service associated with the payment will be terminated without chance of data retrieval.Money back guarantee & refund policy
We offer a 3 day money back guarantee. Refunds are available to customers at our sole discretion.Cancellation Refunds
We DO NOT refund partial monthly fees to accounts.Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.Account Information
We require all information listed on the customer's account to be factual. Providing invalid or non-factual details will result in immediate account and service(s) termination without chance of restitution.Limitation of Liability
1TBVPS shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from 1TBVPS' servers going off-line or being unavailable for any reason whatsoever. Furthermore, 1TBVPS shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site or server data from any of 1TBVPS' servers.Violations
Violations of these Acceptable Use Policies should be referred to [email protected] All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account and service(s) termination.Disclaimer
1TBVPS cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by 1TBVPS are resold. Thus, certain equipment, routing, software and programming used by 1TBVPS are not directly owned or written by 1TBVPS. Moreover, 1TBVPS holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as 1TBVPS sees fit.Account Activation
By activating your account with 1TBVPS, you agree to the above policies and disclaimer. NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given.Server Uptime Guarantee
1TBVPS guarantees 99.9% uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be credited upon request for an amount we see fit.
1TBVPS reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
1TBVPS may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
This document was last updated on May 25, 2015
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